#13 How to Provide Exceptional Customer Service

In this episode, I speak with Meryl Berger, the travel agent behind Palm Trees & Pixie Dust, about how to provide an exceptional customer experience. Customer service is essential for any business or organization that wants to be successful. Good customer service can help build loyalty and trust with customers, increase customer satisfaction, and lead to repeat business and positive word-of-mouth recommendations. Listen to this episode to learn how Meryl provides concierge-level service, actively listens to her customer’s needs and responds. 

Resource: Meryl Berger, Magical Vacation Specialist

Meryl works behind the scenes to ensure your trip goes smoothly… As your Magical Vacation Specialist, she offers concierge-level service from start to finish. She can help you with every detail from selecting your Resort, to making your dining reservations, to booking your ground transportation, and even scooters/strollers.She is your one stop shop for all things Disney!

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